HR as the Jumping Point for Increased Operational Efficiency

Your human resources department plays a key role in ensuring your business operates at its fullest potential. In addition to staffing candidates for key organizational roles, the department must continue to improve upon operational efficiency and empowering employees to contribute to the business’s growth strategy. Put simply, the role HR plays is no easy feat, yet it can have a huge impact on whether your business sinks or swims.


Four tips for increasing operational efficiency across the enterprise

Empower your team and improve employee satisfaction

In a perfect world, your staff would have all the tools, time and proper training it needs in order to ensure that your products and services are quality deliverables. However, that’s not always the reality. To produce better results across the enterprise, you must head off inefficiency at its source and invest in your HR department. By streamlining HR, you can ensure that your employees receive the ongoing training they need in order to bring forth their skills that you might not already know about. As a result, HR can continue to recruit, onboard, retain and promote staff members to fulfill the requirements of your growing enterprise.

A Pepperdine University study, entitled “The Impact of Empowered Employees on Corporate Value,” revealed that empowering your employees may have a dramatic impact on corporate value. “…[C]orporations that truly exhibit employee empowerment and a satisfied worker culture will have statistically more favorable financial and/or investment results than will corporations lacking such focus.” In order to accomplish this, you must be willing to invest in corporate training and implement an efficient process for each department. Put simply, when you invest in your employees, they will invest in you in turn.

Create a high-performance work environment

While creating a high-performance work environment presents challenges, it’s certainly not impossible. All it takes is ensuring that your employees are a good match for your business and vice-versa. You will have an organization full of engaged employees invested in your growth strategy. If you’re curious about what engaged employees can do for your business take a lesson from an article Ken Sundheim contributed to Forbes: “Engaged employees learn, grow, display strong leadership skills, provide heightened return on investment and significantly decrease your firm’s turnover rate.”

Streamline communication with employees and customers

Communication is the foundation of any successful relationship, and it’s one of the best ways to create a sense of transparency across the enterprise. In the age of communication barriers and miscommunication triggered by technology, however, it’s often easier said than implemented. To measure the success of your current communication model, invite feedback from your employees. From there you can tweak inefficiencies and make improvements. Just remember, without open communication, your employees may feel discouraged to approach you with questions they may have, which could ultimately result in a decline in quality.

Consider outsourcing human resource tasks

As we mentioned in one of our previous articles,  despite its worth, HR is still commonly underutilized. Depending on the nature of the business, your HR department could be overwhelmed due to a lack of resources, but still experiencing a growing need to onboard employees. Among these challenges, one of the largest is deciding whether it’s time to outsource some of your critical HR responsibilities to a SaaS-based solution. For more information on SaaS for HR, take a look at one of our recent articles, Growing HR Leadership Utilizing a SaaS-Based Architecture, to see how an efficient solution can strengthen the backbone of your enterprise.



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